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How to Transfer a Wix Site to Another Account

How to Transfer a Wix Site to Another Account

Whatever the reasons to move your Wix website to another account are, there is one common question most users ask prior to proceeding to the website transfer process.

The question is: can I transfer a Wix site to another account? Actually, there is nothing surprising and strange about this widespread concern as there are lots of nuances associated with the process.

If you are right about to complete the same procedure, it is high time to discuss two options you’ll have to choose from based on the type of website you run and the subscription you currently use – free or paid. Let’s get started now.

How to Transfer a Free Site to Another Wix Account

If you currently run a free website created with Wix and you wish to move it to another account within the system, mind the following steps that will help you simplify the task:

  1. Sign in with your current account and reach the dashboard of your website;
  2. lick the “Site Actions” button available there and then click the “Transfer Site” button;
  3. Wix website transfer

  4. You will be offered to enter the email address of the recipient in the corresponding field (mind that the email should be obligatory associated with a new Wix account you plan to move to);
  5. Click the “Transfer Site” button there and then click the “Close” button. Upon the completion of this step, the recipient will get an invitation email that has to be confirmed to activate the transfer process. Right after that, the system will generate the steps the recipient will have to complete to accept ownership rights;
  6. Wix transfer - accept ownership rights

  7. Accept Ownership Rights (if required). If you wish to accept website rights along with its transfer, just fulfill the step listed above. In this case, the site ownership will be automatically transferred along with the website to the new account. If you don’t intend to transfer ownership rights, but wish to add another contributor (or several of them) go to the “Roles and Permissions” pages to get the detailed guidelines on how to invite different types of contributors, who will help you with further website management. This is where you will be able to assign roles and ownership rights to your co-workers.
    It should also be mentioned that it’s possible to transfer website ownership rights to one user only at a time. In case you decide to start a new transfer before the first one is completed, the previous process will be automatically cancelled;
  8. Wix - confirm transfer

  9. Change the Site URL. As far as the username of the account is included into the free website URl that looks like https://username.wixsite.com/sitename , you’ll have to change the free website URL after its transfer to the new account;
  10. Check the Website Elements. All the media files (videos, images and other uploads) are generally associated with your Wix website. When transferring it to another account within the system, they will be displayed there and will remain available in the Media Manager of the new account. The same is about website contacts, including subscribers, customers, users, who have members-only pages etc. However, it makes sense to check that after the project transfer as this info will be automatically removed from the old account after the process is complete;
  11. Control the Transfer of Email Marketing Settings. Unlike the major website elements and contacts, all email marketing campaigns do not only transfer to the new Wix account, but also remain available in the old account.

The steps listed above are applied to standard websites only, but what about online stores and blogs?

Actually, the very process of moving these projects remains almost unchanged. In case you decide to transfer an eCommerce website to a new Wix account, all the settings, products and catalogues will correspondingly be moved to this account as well. Mind that digital products are moved automatically, while digital files require extra uploading after the transfer is completed.

Speaking about Wix blogs, you should know that it won’t be possible to edit the existing blog posts after the website transfer process is done. However, you will be able to add new posts and integrate media files into them, when needed. Additionally, the new account will let you enable/disable the commenting option for the remaining posts, mark them as featured and delete them when required. Such posts will be available for reading on your new live website, but they won’t be accessible in the Post Manager section of the dashboard.

That’s all you need to know about the process of transferring free Wix websites from one account to another. As you see, it’s not complicated at all, but there are still important nuances you may overlook because of your system unawareness. Now, let’s proceed to the transfer of websites registered on Premium accounts. Are there any differences between the processes and which of them is more complicated and time-taking? Go ahead to find that out now.

How to Transfer a Premium to Another Wix Account

The process of moving a Premium Wix website to another account takes around a couple of minutes only and includes several must-have steps. Along with the site, you will also have to transfer the domain name connected to it, the email address attached to the domain (if any) as well as Premium applications connected to the website. Just like with a free website, ownership rights may be transferred to only one user at a time. Initiation of the second transfer until the completion of the first one will result in its cancellation. Keep that in mind. Here is what you should do to move your Premium Wix website to the new account:

  1. Sign in to your Wix account and access the dashboard of your website;
  2. Click the “Site Actions” button and then the “Transfer Site” button;
  3. Find the Transfer Ownership form and fill it out. Provide the email address of the recipient, pick or decline the following transfer options: Transfer Premium Plan (the plan the site is upgraded to is automatically transferred along with it) and Transfer Domain (the domain and the mailbox it is connected to are transferred with the website as well).
  4. Choose or Decline the “Keep Me as an Admin” Checkbox. If you decide to choose the option, you will remain the major contributor of the website, who has limited access rights. In this case, the new website owner will be able to revoke your project access rights any moment. In case you decide to decline the option, you will no longer be able to manage, update and edit the website.
  5. Choose or Decline the “Create a Copy” Checkbox. If you decide to pick the option, your website copy will remain unchanged within your account upon the completion of the transfer process. If you don’t tick the checkbox, the website copy won’t be saved in the account, but you will have a chance to edit it as a contributor, if you preserve the admin rights.
  6. Finish the Transfer Process. Having completed the above mentioned steps and having selected the preferred options, you will be offered to click the “Next” button, review the details of the current transfer process and available notes, pick the confirmation checkbox. Then you will have to activate the “Transfer Ownership” button and finalize the process by clicking the “Got It” button.
    If you do everything properly, the recipient will get the invitation email that has to be confirmed to complete the transfer. This should be done during 3 days, otherwise the confirmation link will expire.
    After the completion of the Premium website transfer to the new Wix account, you will be offered the 14-day free trial. The refund for the transferred Premium project is impossible.
  7. Check Ownership Transfer Terms. While transferring paid subscriptions along with the domain, website and Premium applications, all the payments made afterwards will be managed by the new owner. Website ownership will be automatically transferred along with the website to the new account.
    If you don’t intend to transfer ownership rights, but wish to add another contributor (or several of them) go to the “Roles and Permissions” pages. This is where you will find out the detailed guidelines on how to invite different types of contributors to help you with further website management.
  8. Review the Website Elements. All the media files (videos, images and other uploads) are generally associated with your Wix website. When transferring it to another account within the system, they will be displayed there and will remain available in the Media Manager of the new account. The same is about website contacts, including subscribers, customers, users, who have members-only pages etc.
    However, it makes sense to check that after the project transfer as this info will be automatically removed from the old account after the process is complete. If you decide to transfer your Wix web store to another account, all the settings, products and their collections will be automatically moved to the new account upon the completion of the process.
  9. Control the Transfer of Email Marketing Settings. Unlike the major website elements and contacts, all email marketing campaigns do not only transfer to the new Wix account, but also remain available in the old account.

This is all about transferring Premium Wix websites to other accounts within the system. There is nothing too complicated about the process even for a newbie. However, there is always a risk to overlook crucial nuances, if you have never done that before. In case you are a beginner and the entire process seems too complicated, go ahead to consult SiteBuilders.PRO experts, who will do the job for you. Read on to find out the main problems the website transfer process may be associated with.

How to Invite Site Contributor to Wix

When working on your website development and customization, you have an opportunity to assign different access rights to users, who wish to join the proces and share it with you. Wix allows creating custom roles, which are tailored to your specific web design/project requirements.

Among the roles you can assign to your project contributors, it makes sense to mention Website Manager, Admin, Bookings Admin, Website Designer, Domains/Billing manager and many more. This feature may come in handy, when you need to involve a third-party expert to work on your website without granting access rights to your project control panel.

To invite a site contributor, you need to complete the following steps:

  1. Reach the Roles & Permissions tab found in your website dashboard;
  2. Click the “+Add Contributor” button;
  3. Type the email address of a person you’d like to invite, but mind that it is possible to send an invitation to one user at a time;
  4. Pick the role you’d like to assign to the selected contributor;
  5. Click the “Invite” button to send the invitation.

When sending the invitation, keep in mind that it is valid for 30 days only. If a person does not accept it during this time, you will have to send it once again.

Wix Website Transfer Troubleshooting Reasons Revealed

The problem is that the prevailing amount of users are unaware of the crucial reasons that may eventually trigger problems with Wix website transfer. Have a look at them now to avoid the potential complications afterwards.

  • Transfer Invitation Expiration. As mentioned above, the expiration term of the invitation link sent in the email constitutes 3 days. In case the recipient fails to confirm the invitation and accept the transfer during this time, the link will inspire and it will become impossible to complete the transfer at once. A user will need to send the transfer link once again, which will, however, take more time.
  • Mailbox Cancellation. In you plan to transfer the website with a connected domain that comes with a mailbox attached to it, you won’t be able to cancel the mailbox after you start the transfer process.
  • Cancellation of the Premium Plan and the Domain. It is not allowed to cancel the Premium subscription or after the start of the website transfer process. This is also applicable to paid plans that are on the 14-day trial term. Likewise, it is prohibited to disconnect or cancel the domain name or change the primary domain name after you start the transfer process.
  • Cancellation of Integrated Third-Party Apps. If a website you intend to transfer to the new Wix account comes with an integrated third-party app, you won’t be able to cancel it. Likewise, it is not allowed to add new apps after the transfer start.

Whether you have a free or a paid website registered with Wix, you may face the need to move it to another account for different reasons. That’s not as complicated as it may initially seem, but there are still must-have steps to be followed to make the process a success. Hopefully, the guidelines listed above will come in handy to you while completing the task.

Howard

About the Author

I'm Howard Steele, the founder and editor-in-chief of this website. With over 10 years of web building I know how complicated and tiresome this task can be for a non-IT person. Can’t decide which service to choose? Feel free to ask me for advice. Just describe your website needs, and I’ll gladly help you.

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