Hostinger – is a powerful, secured, and reliable web hosting provider. Launched in 2004, it has become a real powerhouse for more than 29 million users located in more than 170 different countries. The platform highlights some major benefits that make it easy for users to come up with a new web project with complete freedom.
For this reason, Hostinger boats up to a thousand of new customers signing up to the platform on a daily basis. This fact proves that the company has established the right approach. However is it really worth paying attention to? In this review, we are going to stress some of the key pros and cons as well as have a closer look at the features it delivers.
1. Pros and Cons
Hostinger delivers a set of unlimited features out of the box. On the one hand, it is good for those looking for an all-in-one hosting solution in addition to fast speed, strong uptime, advanced security means, etc. On the other hand, it does not offer free website migration while some issues of the pricing policy look a bit tricky.
| ✔ Comparatively Strong Uptime Most of the Time – The service is pretty good at providing strong uptime most of the time. It is not perfect taking into account some downtimes tracked in September 2018 decreasing down to 99.89%, which is not good. On the other hand, the average rate is 99.98%. which is good.|
✔ Good Page Load Time – The rate is vital when establishing a high level of users’ experience. Hostinger can work well showing off 385ms average page load time. At the same time, the company has servers located in different types of the world including Europe and the UK in particular, the United States, and Asia. The loading time is always stable if considered a 1000 Mbps connection.
✔ Integrated Website Builder – users will be able to create new sites from scratch with the help of the built-in Zyro website builder. It does not require technical skills and is perfect for newbies. Choose a pre-designed template, customize it, publish, and go live.
✔ Special Deals – discounts and special offers with zero-fee features included such as free SSL, domain, Cloudflare integrating, and so on.
✔ Ease of Use – Hostinger is very easy to use, which makes the platform perfect for newbies. Once you have logged in, you will see large buttons with all the tools and features in one place. In other words, you can find all tools and settings in one place making them easy to reach and use. Users can link their accounts to different CMS such as WordPress, Joomla, or Drupal. They will only need to indicate some data and get started.
✔ Enhanced Privacy and Security – Free SSL certificates might not be enough to ensure 100% digital security for your web project. Hostinger seems to understand the issue. This is why it offers additional features. For example, Bitninja is a part of each plan available for users to prevent the risk of malware, automated hacker attacks, XXSS, and other digital threats.
✔ Money Back Guarantee – You can count on a full refund within 30 days, in case you are not satisfied with the services and options provided by the platform.
✔ Comprehensive Support Team – Hostinger claims to have a multilingual customer support team that is ready to resolve any issue ASAP. You can choose from live chat, integrated Intercom features, and other ways to get in touch with support representatives.
| ✘ Live Chat Access – every time you need to contact the support team via live chat, you need to be logged in to your hosting account. In other words, you are not able to use the feature if you are not a Hostinger customer. It may turn into a crucial drawback for potential clients who still have some questions before signing in.|
✘ No Free Site Migration – may Hostinger, they only have a short tutorial on how to migrate your site manually or using other methods that are not good for newbies. In other words, some users may face difficulties and require assistance, unless they have a running WordPress site.
✘ Tricky Pricing Policy – the platform claims to be one of the cheapest hosting providers out there. It seems to be true at first glance but only until it comes to first renewal. This is where you should expect bigger bills. To say the truth, it is a common policy for the majority of hosting companies. So, there is nothing to be confused about.
2. Hosting Management
As stated earlier, the platform is very easy to use. It brings a set of intuitive instruments to manage your hosting and account change settings, upgrade to new plans, create a new site from the ground, and so on. To get started, you will need to complete a simple procedure with baseline states.
First of all, you will need to choose the type of hosting, a plan, and a period you want to use it. All of these factors will influence the final price (we will discuss the plans with pricing a bit further). The only thing you need to know here is that the longer period you choose, the less you will need to pay.
The next stage is to create a new account using an email or one of the available social networks. The last stage is to choose a payment gateway. The system offers several general options. They include some traditional options like debit/credit cards and PayPal as well as some other options that you will not see at other hosting providers (cryptocurrency and Google Pay).
Hostinger makes it easy to create a new site from the blank. Customers will have access to a comprehensive Zyro website builder developed with newbies in mind. It is extremely easy to use. No coding or programming skills are necessary.
To go live with a fully-functional project, you only need to sign using your Hostinger or Zyro account and launch the building process.
At the first stage, the system will offer a wide selection of predesigned templates. They meet various needs from small business owners to online shops, content-based sites, and more. Choose the one you like and start editing.
Template editing can be handled using drag-and-drop functionality in addition to baseline customization tools. Add content, upload images, rearrange the layout, add widgets, and more. When you are ready, publish the website and go live. Depending on the Hostiger plan, you will get a free domain, server facilities, SSL certificate, security, and all other features included in the subscription.
The company has developed its own custom dashboard. If you are new to the process to connect and manage hosting, you will find it very easy and intuitive. More experienced users would probably prefer a typical cPanel. It is you to choose. What we can say for sure is that the Hostinger panel or what they call it hPanel looks very clear with all needed options and tools in one place. What’s more, it is different from brick-to-mortar control panels with a stylish and user-friendly design, which certainly helps the system to stand out.
Right here inside the admin panel, you will be able to choose the CMS you plan to use (WordPress, Joomla, Drupal, phBB, Open Cart, etc.). The system promises seamless integration with any CMS. The only drawback here is that it does not provide free site migration services.
If you already have a running project, you will need to handle the procedure manually. The good news is that the system offers a simple guide on how to complete the site transfer without hassle. On the other hand, newbies may still find the procedure complicated.
The dashboard helps to easily manage user accounts as well. Here you can add or change email, switch between pans, upgrade to a new package, or add another domain with a separate subscription for it.
Another crucial benefit of the hPanel is the fact it provides access to all system files of the project. Here you may change the PHP version (in the PHP configuration section), work with the file directory, overview the website capacity as well as track resources it consumes.
The custom control panel makes an overall good impression. Beginners will certainly find it user-friendly while pros will get used to it pretty fast.
3. Performance Tests
The company does its best to offer great website speed and performance. It boasts a great uptime rate in addition to data centers located in more than 9 different regions across the world. This fact ensures global network coverage and fast response time even if your users are located in another part of the world. To check how good the hosting is, we have conducted several tests, and here are the results.
Website Speed Test
The website loading time is less than 2 seconds, which is good, considering the overall A+ performance according to Pingdom. However, you should note that the website did not have any traffic. We used the default content delivered together with a pre-designed theme with several uploaded product images and descriptions.
To understand how the site would perform during the traffic spikes and leaps, we used the Load Impact tool to simulate hundreds of real visitors from different locations. Even with a growing number of requests, the average response time was less than 2 seconds.
The next test was to see how Hostinger would ensure good site performance and fast response time across multiple locations. As you know, the company uses data centers in 39 countries. They include Brazil, Singapore, Indonesia, Europe, the UK, the United States, and some more. It took the website less than 2 seconds to respond in major locations with the exception of Bangalore, Sydney, and Japan. Nevertheless, the overall rate is A+.
Last but not least in our performance review is the uptime test. The hosting provider scored 100 out of 100 over the last 30 days. No downtimes have been detected over that time.
Website security and data privacy might be of main priority for some of the site owners. Hostinger pays close attention to this feature offering some effective means in addition to typical SSL security certificates and anti-spam protection.
Some basic security instruments are as follows:
- Free SSL.
- Data Backups on a daily or weekly basis.
- SpamAssassin and Cloudfare Protection.
Additional features include BitNinja smart security protection available with every plan. BitNinja is an all-in-one package that protects your web projects in real-time preventing DDoS and XSS attacks, malware, brute forces, etc.
5. Hosting Features
Hostinger is an all-in-one web hosting solution with everything you may need to get started with any kind of web project. It offers a set of unlimited and free options such as unmetered bandwidth and SSD space to meet all your needs. Here are some of the baseline platform’s you might appreciate:
- Ease of Use – While many platforms still use a traditional dashboard and try to hide most of the features to make their interface look cleaner, Hostinger displays all necessary instruments in one place. You will see large colorful buttons. You will never get lost or confused with the interface.
- WordPress Optimized Hosting – Hostinger is a good solution for users who plan to launch WP blogs or websites. The platform ensures high speed and great performance thanks to a custom-built caching plugins combined with WP-optimized servers.
- Free Domain and SSL – Business and Premium plan users can benefit from a free domain name in addition to free SSL. Considering a comparatively low plan price, Hostinger looks like an affordable way to launch a fully-packed web project from scratch.
- Free Custom Website Builder – the website builder comes with any of the available plans. It is a good way for non-technicians to build their websites from scratch like professionals. You do not need any coding or designing skills.
- Unlimited Features – Business and Premium plan users may benefit from unlimited bandwidth and SSD disk space to host web projects of any complexity.
- Email Forwarding Tools – Hostinger boasts probably the most advanced emailing tools. They include email forwarding, auto-responding, SpamAssassin protection, and other instruments to send or receive emails from anywhere in addition to global access and the ability to send media content as well.
Summing up, Hostinger delivers all necessary options to get started with websites of different types and complexity. Most of the free and premium features are available only with Business and Premium plans.
6. Customer Support
The platform guarantees multilingual support available via live chat and Intercom integration. However, only Hostinger customers can access the live chat feature. You must be logged in to keep in touch. Another problem is that support managers are a bit slow to respond according to reviews.
The extended knowledge base can be a perfect solution to the problem. Customers can rely on:
- Guides and Tutorials.
- Video step-by-step instructions and walkthroughs.
- General information.
The knowledge base covers all possible technical and other issues you might need to resolve. Moreover, users do not have to switch between two separate pages.
7. Plans & Pricing
Hostinger claims to be one of the most affordable server solutions. Well, it may seem to be true until it comes to the renewal. This is where prices change a bit although not crucial considering a back of incused features. The company offers several hosting types depending on the user’s needs.
The first one is shared hosting – the most popular option for the majority of site owners. It is available in 3 different plans:
- Single costs $0.99 per month for only 1 website with 10 GB of storage and 100 GB of bandwidth;
- Premium costs $1.89 per month for 100 websites, unlimited storage, and free domain (renewal is paid);
- Business costs $3.99 per month with daily backups, unlimited databases, and other features.
The second option involves 3 of the available cloud hosting plans, in case you crave enhanced security. They include Startup costing $9.99/month, Professional ($18.99/month), and Global ($56.99/month). All come with unlimited bandwidth, 100 email accounts, round-the-clock support, etc.
Additionally, users may opt for a separate VPS hosting offer with the price ranging from $3.95 to $38.99 per month depending on the number of cores you use and some other parameters such as Geekbench score, RAM, etc.
If you require additional storage for numerous emails, the system has an extra package with two email hosting plans included. The first one costs $0.99 per month with 10 GB of storage. The second one is $2.49 per month. Both plans come with antivirus heck, mail filters, cross-platform support, and more.
8. Refund Policy
The company guarantees a 30-day refund in case you do not want to use the platform. However, with the refund, you can get only hosting funds. If you sue any other paid service, you will not be able to get your money back. For example, if you use a domain after the renewal the price will not be deducted. The same thing is with paid SSL as well as some other services.
Hostinger is an affordable option for those looking for reliable and secure shared hosting services. The platform delivers all the necessary features and instruments to get started with your own website.
It is good for non-technicians thanks to a simple dashboard and a website builder. Experienced users will appreciate WP-optimized server solutions in addition to custom-built caching plugins.
The platform boasts good enough performance with decent load speed and uptime rates. It has servers located in different parts of the world to ensure flawless connection though some downtimes might still take place. On the whole, you may consider Hostinger as the place to start with your website.