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GoDaddy is widely known thanks to its ubiquitous adverts. So what exactly does this company offer?

Ease of Use:7/10
Tech Support:10/10
Overall Score:7/10

Well, beyond doing a whole lot of advertising, GoDaddy provides web hosting, sells domain names and – hardly surprising – runs its own website builder. Frankly speaking, GoDaddy has never been among our favorite website builders. Too clumsy and blatantly salesly, it didn’t inspire confidence. But things have changed a bit since our latest review.

The GoDaddy builder has survived a major overhaul. In an attempt to address the lack of coherence and other issues, the creators of the platform released what seems like an entirely new product – GoDaddy v7. Is it any better than its predecessors? Let’s find out.

1. Ease of Use

The GoDaddy homepage is still very erratic and displays too many links and blocks of content. Once you have found the link to their builder, you’ll have to sign up to GoDaddy and enter your credit card info to start your website.

The good news is that you’ll be eventually redirected to the completely new builder. The new editor is well-organized and offers more control over the creative process. The site editing interface shows the front-end look of your site with a floating toolbar showing page elements that you can add to your site.

To add a widget to your website, simply select and drag it to the page. Once it is positioned, you can perform further edits relevant to the chosen object.

Because the new builder offers more freedom, it can be difficult to align elements perfectly. To be sure they’re aligned well, turn on grids.

2. Feature Set and Flexibility

The website builder is meant for creating simple websites, such as portfolios, basic business websites and alike. In our opinion, it offers enough tools to set up a decent website. Here are some of the included widgets: slideshow, photo gallery, navigation, form, Google Maps, audio player, button, shape, HTML code embed etc.

GoDaddy Website Builder

The full-packed plan (Business Plus) includes SEO Wizard designed to help you optimize your site mainly through updating your copy using suggested keywords based on the information you provide about your business, your specialization, and location. It will also make sure your homepage has an H1 headline and description. In general, the Wizard isn’t really impressive.

When you publish your website, GoDaddy automatically creates a mobile version of it. It doesn’t require any extra steps on your part. The feature is included in the Business and Business plus plans. The mobile version can be slightly customized, specifically, you can hide/unhide certain elements. Please note that GoDaddy creates a separate mobile version of your site, while most site builders choose to go with responsive design. The Personal plan has no mobile optimization solutions.

GoDaddy Commerce comes as a separate offering and isn’t included in any plan. Here are some of the key features:

  • unlimited products;
  • up to 10 images per product;
  • custom message option;
  • flexible shipping rates;
  • accept credit cards and PayPal;
  • coupon codes;
  • secure checkout;
  • Facebook store and some others.

If you’re an advanced user, you can add custom CSS or Javascript code using the Advanced editing tab. Please note that this feature is reserved for those who do know how to code, since it can affect the appearance and function of your entire store.

3. Designs

Number of Themes:Dozens
Professional Templates: YES
Free Themes: YES
Responsive Design: YES
Sort by Industry: YES
CSS Code Editing: NO

The new GoDaddy offers a library of beautiful, modern themes. Themes are grouped into eighteen categories, from Business and Travel to Music and Pets.

They’re great, but there’s a drawback – similar to Wix and Moonfruit, the builder doesn’t provide the possibility to swap themes.

Be aware that if you change the theme, you lose all of your content and have to start over again. This is mainly because of the editing freedom it provides.

Weebly, for instance, also supports drag-and-drop, but it limits the area where you can position chosen elements. By doing so they let users switch themes many times until they find the optimal design.

4. Customer Support

GoDaddy support is available online and on the phone. As for their knowledge base, it could be more logical. It gathers results for all their web hosting products, so finding answers can be a nightmare.

5. Pricing Policy

Pricing OptionCostFeatures
Personal:$6.53/mo✓ Hosting Included;
✓ Responsive Design;
✓ 24/7 Support.
Business:$10.88/moIn Addition to previous:
✓ PayPal Integration;
✓ SSL-Certificate;
✓ SEO.
Business Plus:$16.32/moIn Addition to previous:
✓ Email Marketing;
✓ Speed Optimization;
✓ Social Media Integration.
Commerce:$839.99/moIn Addition to previous:
✓ Online Store;
✓ Coupons and Discounts;
✓ Shipping Configure.

The entire web service looks really salesly and it doesn’t seem to respect its customers. ‘Special offers’, discounts and other ‘recommended for you’ messages are everywhere. There’s always something on sale. It’s pretty annoying. We find this policy inappropriate.

The biggest disappointment is that GoDaddy doesn’t allow free sign ups or some kind of trial account program like that of Squarespace. If you want to try out the services of GoDaddy, you have to sign up for a paid account.

Like most site builders, GoDaddy offers three plan levels. The plans are differentiated based on the number of available themes (50; 300; 300), disk space (1 GB, 10 GB, 50 GB), bandwidth (150 GB, 500 GB, 1000 GB), email account storage, mobile optimization and other features. None of the plans include online store.

eCommerce functionality is proposed as a separate Commerce Plan and costs $31/month. There’s a free 30-day trial, but you still have to enter your credit card info to sign up for it. At the end of your free trial you’ll be automatically billed $32.65 ‘plus applicable taxes’ for a monthly Premium Online Store plan.

When you select a plan, pay attention to the extras that GoDaddy usually adds to its bills. Whatever you’re buying from them, they state that You qualified for multiple money-saving offers! turning your $9 cost into $99. Just be prepared for the company’s upselling.

6. Disadvantages

It’s needlessly complicated. It makes you commit to the Business and Business Plus plans for features you’d normally get free of charge with other site builders (mobile optimization, templates, unlimited bandwidth and more).


I’m sure there are people who have managed to build and publish their websites with GoDaddy website builder. Perhaps, they’re completely satisfied with the product. But based on our personal experience and customer testimonials, we can’t recommend this web service.

The new version of the platform is much better, yet it still can’t compete with Weebly, Squarespace and uCoz.

GoDaddy user? Please share your experience in the comments!

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  • @superbwebsitebuilders:disqus I would love to connect with you. I will gladly give you a full trail of any Website Builder Plan so you can fully dive in a review it. We have been making many improvements to this product over the past year. My email is ^Colby

    • Hi Colby,
      Thanks for your interest.
      I’ve sent you an email.

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  • powerpadcms could be the right solution for semi-professional sites..

  • It looks like you reviewed Version 7 of the Godaddy website builder. It’s much improved over preview versions that were simply offer. I just reviewed it and paid for it so I can access the website builder. You can watch my video to see how the website builder works. It’s OK but definitely not the best option out there.

  • Doug Davis

    I spent all weekend desiging my website with the website builder ver.7, great tools, features and graphic rich templates. However, the publishing aspect fails. Continue to get error that account is not set up and to try back in 30 min. While it CAN take up to 48 hours to propagate a domain, and point it to the Webbuilder IP, it has never taken more than a couple hours in the past. I’ve called, chatted with tech support, and they continue to tell me to wait. Whois says it’s active, and knows where it’s pointing, I belive its and issue with the builder itself.

    • I hope they’ll fix it.
      Will you share your GoDaddy website with us?

      • Doug Davis

        It’s propagated now, works well. Except the contact form… keeps changing to a single line jumble. Had to fix and republish three times.

  • Jeremie Taperla Cinco

    But for me, though they are not perfect but they
    did their BEST and trying to figure it out whats the best consultation for your
    website. I experienced bad time with the Tech. support of GoDaddy but it was
    just in a short time and they fixed my problems. For me, Godaddy is top 5 best
    hosting and you can get also promo codes from it will
    help your budget.

  • Jemay Cinco

    I still Love GOdaddy when buying Domain! Because they are really good in Domain but in hosting? Well, all i can say not good enough but you can get more here a promo from

  • bharathkumaran

    This article is so good to know about one product and now i’m using godaddy product. Its giving more beneficial to me.

  • Divya Shah
  • This is a review of WebsiteBuilder v7 only, not of GoDaddy as a seller of domains nor of its customer service, the latter of which is magnificent.

    As someone who has been building and hosting small business web-sites with GoDaddy for about 11 years, I have to say that WSB v7 is an insult to web-site builders. Though it boasts 300 templates, the repetition of themes (e.g., wedding) cuts down the actual number of different themes to about half that number. Furthermore, few themes are designed with authors, artists, photographers, etc in mind. None is very sophisticated. And not a single one can be customized.

    No Captcha

  • shelia

    love my website but if you have to load a lot of pictures that change there isnt a easy way of deleting them at all, then your site starts bogging down, so not car dealership friendly; cause cars sold is on daily basis. Need easier way to delete pictures
    i have called multiple times trying to get someone to help cause i know the more that i upload the slower the program is gonna be, but in trying to search for picturs takes forever, you scroll down then the page starts over adding more pics it horrific and time consuming too much time consumed trying to doso

  • aceinnovations

    I came to similar conclusions. I need to look at the others you recommended but here’s my thoughts on GoDaddy Website Builder

  • Mark Beutler

    I have reached the conclusion that the GD website build team will never get it right. They make half the changes I ask for, change other things that previously were fine, and send it back to you after a 7 day turn around. This cycle goes on and on. The product they send back has errors obvious to anyone who bothered to look — sloppy and unprofessional. They simply do not care if it is any good. I have tried to figure out the software and do as much of the website building that I can. All I ask them to do is stuff I could not figure out myself. Not much. Doing it myself works until they change it and wipe out hours of my work. I am going to get more training in the software and do it all myself. If I do the back and forth — 7 day turn around — I will still be doing this crap this time next year. They stubbornly refuse to work with you. They will not let me work with the design “pro” on a real time basis. The people on the phone are polite, but their message is clear: “We can only do things one way even if that way does not work.” In short, I am paying GD to build a website that I will end up building.

    • Hi, Mark,
      Thanks for sharing your experience. It might be useful for other users. Hope, that GoDaddy Team will work better in a future.

  • Jeff Norman

    The prices listed above are wrong.

    • Hi, Jeff,
      Thanks for your attention to my review. You’re right – the prices’s been changed since my last review. Now I fixed them.
      With regards,