3dcart Review

3dcart.com Review

3dcart is a well-known eCommerce website builder that is headquartered in Tamarac, FL. Long history of development (the company was founded in 1997) has made the platform one of the contemporary niche leaders. The functionality of the platform has been enhanced to reach the highest level for the past 20 years. It seems that it’s impossible to add something here. The reputability and competency of the service are out of the question.

The platform is positioned as a all-in-one sales tool for small and medium businesses. The audience includes everyone, who intends to sell products or services on the web. It doesn’t matter whether you are a newbie, a pro or just a curious person – 3dcart potentially comes up to everyone’s needs. The only nuance is that this is not the only quality specialized website builder available on the contemporary market.

The major question is as follows: is 3dcart worth using or it makes sense to explore its renowned competitors like Shopify, Volusion and other niche representatives? All the top services are similar in their features. Each of them comes with its brand highlights, the terms of the paid pans differ and they have their own eco systems. What makes the service stand out from the crowd then?

  • All-in-one eCommerce tool.
  • Meets small and medium business needs.
  • 15-day free trial.

1. Ease of Use

3dcart is a structurally intuitive and standard eCommerce website builder. It is visually simple, but when it comes to practice, the things are far more complicated. The platform has soaked almost all the features that are specific for eCommerce systems.

It is quite expensive to use such an advanced and feature-rich system to create a simple web store. There are too many unneeded things you’ll have to learn here. This is possible for newbies, but it will take some time to cope with the task. You’ll need around 1-2 weeks to explore all the system options and experiment with their application. Everything is logically structured here, but this is still not obvious.

The good thing here is that you have 15 days to try the system at no cost. The free trial features will let you decide whether the software meets your requirements in terms of complexity and flexibility. To start a new trial you simply need to complete a fast and easy registration.

A user will have to indicate his or her name, email address, and phone number. The good news here is that you are not forced to indicate your card info, as some other platforms do and charge fees automatically once the trial period is expired. So, no unexpected charges with 3dcart.

At the next stage, users are asked to specify their business niches. Simply choose from the list of industries provided, indicate your expected yearly revenue, and the reasons why you actually want to use this particular software.

Finally, you have made your way to the dashboard where you may customize your store as well as only some of its pages. Users will find all necessary instruments inside the control panel to handle different tasks. You may change the store appearance, add and manage products, integrate payment gateways, and fine-tune shipping methods.

3dcart Dashboard

The dashboard comes with a simple interface design, which is not really attention-grabbing. It is as standard and functional as this is actually possible. Concise, saturated, logical and powerful – this is the impression 3dcart usability creates. This is not the simplest CMS you can find. There are multiple tutorials here, which will prove to be useful for many users.

  • Simple registration process.
  • No credit card needed.
  • Business niche specification.

2. Features & Flexibility

3dcart has everything, which is needed to launch a web store of any size and complexity. This is a professional service, which does not lag behind other niche monsters in terms of functionality. In some aspects, it even excels them due to the rich variety of modules and settings provided out-of-the-box.

The functionality of the service seems superfluous sometimes. The notable part of options, integrations and modules will remain inactive while using multiple projects created with the system. 3dcart abounds in features. Its potential will be enough even for the most demanding developers. There are multiple marketing and SEO tools, a powerful integrated CRM, a blog, gift certificates, automated emails, user groups, reports etc.

The system offers the entire set of basic features. These include import/export of products with lots of detailed settings, payment acceptance (PayPal, Square, Stripe, Amazon Payments, credit cards) and delivery (FedEx, UPS, USPS, DHL) services. There are also warehouse stock product charts with sales statistics for a certain period. Integration with the most important social services is supported here. You can also make use of statistics collection from multiple directions, promo tools, order dashboard etc.

3dcart Modules

Apart from the out-of-the-box basic feature set, a user has access to a variety of modules. Several dozens of them are installed by default, while others can be connected as needed. Of course, it’s important to understand what they are meant for before installing or using them. You need experience for that as the names of multiple integrations won’t tell anything to a newbie. Short descriptions of each of them partially simplify the situation.

3dcart Modules

Each module has its individual settings depending upon its character. It goes without saying that application of many of them notably increases dashboard complexity. Modules can be compared to CMS plugins – a separate interface is responsible for the setup of each of them.

Here are a few samples: Facebook Ads/Connect, AWeber, LiveChat, MailChimp, POS, RSS Feeds, Saved Carts, Webhooks, Doba, eBay, Group Deals, Gift Wrapping, houzz, Multiple Ship To, Wish List, Aviary, AutoResponder, Zapier, Top Sellers. This is around a quarter of the entire module set.

Product Management

When adding a new product, you can choose its type (physical/digital product or gift certificate), category, add it to the warehouse stock list, add shipping information, SKU, MPN, GTIN, images/description, set up various price types and extra feature fields in any required amount (colour, size, material etc.). This is just a small part of all the available options – detalization of settings is really impressive here. The product list includes the search filter by categories, name, distributor, manufacturer and other parameters.

3dcart Products

Order list is very detailed – just like the rest of 3dcart features. Explicit statistics on all the scenarios with advanced search, client profiles, quick actions (invoice issue, status change or deletion etc.), printing option and more. By the way, product images are stored in the library, where they are sorted out into folders – this makes it easy to find, replace, rename, view them etc. Drag&drop option is also supported during the download.

Blog Management

Integrated blogging engine is a useful addition to the rest of features. It doesn’t lag behind niche platforms like WordPress in terms of post design customization and management. The engine makes it possible to create standard static pages, reviews of separate products and to format the menu of any complexity with subparagraphs.

3dcart Blog

It is also possible to directly edit web page footers and headers, specifying their type (global or custom). The same principle is applied to the management of titles and content of all website pages. For user convenience, everything is stored in separate interfaces and is sorted out by hierarchy. This is a convenient approach.

Marketing Tools

3dcart comes with multiple integrated marketing tools. For example, there are integrated shopping engine plugins (Godatafeed, NextTag Feed Export, PriceGrabber.com and Shop.com Export, Shopzilla, Bing, Google Product Feeds, etc.) here. It’s also possible to manually edit the sets of social network buttons by means of code integration or add the ready made buttons from the Social Bookmarking section. Promotion Manager is basically the constructor of special offers by various algorithms of their formatting.

3dcart Marketing

Special Offers section contains useful services for Bing advertising, getting the phone number in the 1-800 format, free HubSpot CRM and Muzaara for automated marketing. Creation of email templates for standard and automated mailouts, groups of gift certificates, their import/export, marketing checklists – all these features are available here as well.

3dcart SEO

3dcart SEO Tools are presented to the advantage in the service. It’s possible to edit robots/sitemap files, enable canonical URLs, add 301 redirects, enter the values of standard and Open Graph meta tags.

3dcart SEO

Google AMP technology for quicker web page loading on mobile devices, external analytic tools and Product Page Rich Snippets are also supported. It goes without saying that it’s also possible to add links to social network accounts, enable manual URL editing and other obvious things. Everything is included here.

Sales Analytics and Statistics

Analytics collection is also organized in the best way possible in 3dcart. There are numerous charts for profit calculation, user activity, stock items, sales, top products, shipping destinations, payment options etc. Whatever calculator you need, you can make the detailed inquiry for a certain period, print out the data, export the required file or immediately update the statistics.

Obviously, you can set up shopping cart display options, product stock, pagination, sorting, set up the only format for image icons and the amount of specials on website pages. Ad banners, link display formats, login forms, website search, actions for standard triggers like «Add To Cart» button can also be set up here. Apart from that, you can create a form for client survey. An integrated CRM will further draw up the available data automatically.

Interaction with Suppliers

There is also an interesting Distributor feature, which will make it possible to make automated mailouts to suppliers and calculate shipping expenses from their locations. Your customers will also be able to separately explore information about brands presented in the web store.

You can reach the «Manufacturers» section to add your brands with descriptions, logo, SEO settings. This is the standard content in the article format, singled out into a separate website section for your own benefit and for client convenience.

Built-In CRM

3dcart has an integrated CRM platform to keep your business and customers organized. It is not activated in default. You will need to enable it using system Modules. Simply pick the one with the Customer Relation Management or switch it off whenever needed.

CRM will automatically rearrange your interaction with customers. It may contain all necessary data about the product you sell. In addition, the system will help you to generate necessary feedback as well as engage with your clients through the CRM platform along with integrated ticketing system. Use the tool to deliver fast support and boost customers’ loyalty, which will inevitably result in sales growth as well.

3dcart Security

Speaking about the security aspect, there are web store administrator access settings (two-stage authentication is supported) and IP – Security. This will let you block separate connections as well as the entire locations or address groups.

Generally, 3dcart is a functionally advanced system. The flow of orders, modules and section is so tough that it creates the impression of perfection. It’s hard to realize that there may be something missing here. It is about the oversaturation of features here – everything is initially geared towards the needs and skills of experienced users. Newbies will have to choose the options they really need, ignoring the notable part of the systems’ feature set.

  • Advanced inventory management tools.
  • Enhanced analytics and reports.
  • SEO optimization tools to promote your store.

3. Designs & Templates

3dcart abounds in quality templates. Right after you access the system, you’ll get a default theme, but you’ll also be offered around 70 pre-installed templates. You will be able to switch between them in one click. There is, obviously, a preview mode here. You can delete extra templates or install new ones – the catalogue comes with over one hundred of themes available for free upload.

3dcart Themes

All the templates are responsive and moderately versatile. The majority of them are the variations of a classic web store structure, but there are also quite unusual niche solutions. All of them look impressive. Any user will be able to find a suitable template here, everything is provided on a great scale. Each template comes with demo content devoted to the separate eCommerce niche.

3dcart Theme Editor

Generally, you’ll not have to use strictly stock templates when working with 3dcart. Due to CSS and HTML editor options everything could be changed here (styles, images, colours, standard titles etc.). This is that very design customization level you expect to see in such an advanced system. You will be able to change the homepage structure, delete slider in the header or make something like that in the visual editor of the system.

3dcart HTML/CSS Template Editor

You can also manually edit your web store language in the design section by replacing the translations of standard template elements with those you need. In other words, localization from English to any other language is done manually. This is practical. There is also manual design option, email editing for email distribuitions and system messages, which are quite numerous here.

The final impression about 3dcart design aspect is impressive. What we observe is notable simplification (at the first sight) on the background of general impressive functionality of the system. This is a benefit for newbies, who will hardly set up the design on their own. CSS and HTML customization options will be enough for professionals. The templates feature decent quality and you can also customize them as you need.

  • Mobile-friendly templates.
  • Pre-set modules and features.
  • Access to the template source code.

4. Customer Support

3dcart has a developed infrastructure and powerful tech support. Live Support Chat is available on all the dashboard screens. There is a quality knowledge base, a forum and even the eCommerce University.

There is also a separate portal for web developers. This is all realized on a great scale. You can also call to the 24/7 support center of the service. They esure the unsurpassed customer support.

  • Live Chat feature.
  • Round-the-clock support.
  • Comprehensive knowledge base.

5. Plans & Pricing

The 14-day trial will make it possible to test the entire 3dcart feature set. To keep working with the service, you’ll have to upgrade to one of the 4 paid plans. It makes sense to mention a hectic detalization of features provided in their terms. It’s not difficult to understand them, despite the list of factors and distinctions is very long enough. We recommend being attentive when reading the terms of the plans prior to purchasing them. Here is their short overview:

  • $9/Month, Startup Store – 1 stuff user, 100 products, API and FTP-access, connect domain, 2 Email accounts.
  • $19/Month, Basic Store – 2 stuff users, unlimited products, phone support, 5 Email accounts.
  • $49/Month, Plus Store – 5 stuff users, CRM, customer groups, 10 Email accounts.
  • $129/Month, Pro Store – 15 stuff users, automation rules, pre-orders, 30 Email accounts.

It makes sense to mention the absence of transaction and setup fees. You can switch to a more expensive or a cheaper plan, while working on your website. By the way, there is an integrated program used to migrate web stores from other platforms to 3dcart, but you’ll have to pay for using it. VISA PCI Certification is also worth mentioning, which speaks about the reliability of hosting work.

Apart from that, there is an offer for Enterprise level stores. For $400/month only, you will get secure level 1 PCI Hosting, unlimited stuff users and IP blocking security features. Thus, there are no many distinctions from bulk solutions here. You will just be aware of the fact that your web store will be able to withstand huge traffic flow. Correspondingly, you will be able to connect many managers to its servicing.

It’s also important to consider the expenses related to the use of integration of external services. Almost all of them are initially free, but you’ll have to invest into an opportunity to extend your website functionality. Generally, 3dcart prices are quite standard for this niche and they can correlate to those of the competitors.

  • Affordable yearly plans.
  • Simple plan upgrade.
  • Packages for all shop sizes.

6. Pros and Cons

3dcart is a very powerful eCommerce product. Its entire functionality is its huge benefit. Detalizition of options and versatility of features is on the top notch level. There is everything that will help you create appealing product design, promote it properly and grow the sales volume.

Abundance of integrated functionality;
Quality integrated blog;
Simple and separate header and footer set up options for various pages;
Multiple marketing and SEO tools;
FTP access to website files;
Availability of shopping engines plugins;
Rich choice of useful modules;
Powerful product card editor;
Opportunity to create bookmarks of the most widely-used dashboard sections;
Developed eco system and decent tech support.
Limited access to file editing outside the FTP mode;
Interface oversaturated with options – it looks dull and complicated, you have to get used to it;
It will be difficult for newbies to explore and master the product from scratch without extra help.

3dcart complexity is a relative concept. It may seem scary to someone, but the rest of users will like the power of the system.

  • Up-to-date user acquisition forms.
  • Flexible eCommerce platform.
  • 3dcart modules, marketing, and promotion tools.


3dcart is definitely one of the best eCommerce solutions in the contemporary market in terms of functionality. When it comes to the convenience and user-friendliness of the interface and template customization options, the service lags behind Shopify – its most obvious competitor. As to the detalization of settings, it excels the system on one hand and is on the same level on the other hand depending upon the types of settings implied.

Generally, we can recommend the platform to those users, who have the experience in the creation of eCommerce websites. The service is oversaturated with options. It seems like the developers keep adding all new niche features to it. There are many integrated features, which are activated in other systems through the use of external plugins.

Does it make sense to use 3dcart? Yes, if you have serious intentions and understand the notions of marketing, SEO, coding etc. Otherwise, the service will seem unviable: it requires much attention and sets high quality standards. It doesn’t make sense to buy this, if you are not going to learn the essence of the system and use all its features to the advantage. There are simpler and easier-to-use platforms.

Howard Steele
Review Date
Reviewed Item
Author Rating

About the Author

I'm Howard Steele, the founder and editor-in-chief of this website. With over 10 years of web building I know how complicated and tiresome this task can be for a non-IT person. Can’t decide which service to choose? Feel free to ask me for advice. Just describe your website needs, and I’ll gladly help you.

» Reviews » 3dcart Review